Delivery time of each product is different and the same will be informed along with our order confirmation. If the items are not delivered within the time period we specify in the Order Confirmation Email, please contact our Customer Care Department quoting the order number contained in your Order Confirmation Email. Delivery occurs when the items are delivered to the delivery address you specified when placing your order. After this point, responsibility for loss, breakage and damage passes to you. Ownership of items purchased does not pass to you until payment is received by us in full.
Currently we ship orders to Bahrain, Oman, Kuwait and Saudi Arabia. We also do facilitate deliveries to other countries on certain special requests.
The shipping charges are as follows
UAE – Free
GCC Countries – AED 150/-
Other countries – AED 250/-
Will I have to pay customs fees on my International delivery?
If you’re located in the UAE, you will not need to pay any customs fees as any products sold by www.abayin.com are already inside the country.
If you’re receiving an International delivery it is very likely that you’ll have to pay customs fees.
Return/Exchange request can only be made within 7 days from date of delivery
Make sure the original packaging, labels and other relevant tags of the purchased item are kept in custody to avail returns/refund
Items should be in good condition and resalable
How to Return or Exchange an Item?
To return an item please email us at email@example.com within 7 days of delivery of item
We will send you an RMA (Return Materials Authorisation) form.
Fill in and put this form alongwith the material in the package
All returned items must be in new condition in their original box, and must include all packing material and all accessories
Returned items must be received by us within 7 days from date of receipt of RMA
Delivery charges for returning an item(s) are to be paid and are the responsibility of the customer.
Refunds will be done only through the Original Mode of Payment.
Send the returns to:
Zahrat Al Karz